Data protection & Privacy Policy
Privacy Policy
At Kappiness.in, we deeply value your privacy and are committed to protecting the personal information you share with us. Whether you are using our website, booking an appointment, or attending therapy sessions, we prioritize maintaining the confidentiality, security, and integrity of your data. This Privacy Policy explains how we collect, use, and safeguard your information, as well as your rights regarding your data.
Information We Collect
We collect personal information that you provide directly to us, including your name, email address, phone number, and other contact details. During therapy sessions, we also collect sensitive information related to your mental health, personal experiences, and medical history, which is used solely to provide you with professional care. Additionally, when you interact with our website, we may collect technical information such as your IP address, browser type, device details, and usage patterns to enhance your experience. Information related to appointment bookings, payments, and session preferences is also collected to manage our services efficiently.
How We Use Your Information
The personal and sensitive information you provide is used to deliver and manage our therapy and counseling services. It allows us to communicate with you about appointments, updates, or inquiries, and helps us improve our website and service quality. Your information may also be processed to comply with legal or regulatory requirements and to ensure that all services are safe, personalized, and supportive of your well-being
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to any third party. Your data may only be shared with licensed therapists and psychologists who are directly involved in your care. In certain circumstances, disclosure may be required by law or to prevent harm. Additionally, we may share limited information with trusted service providers who assist us in website management, online bookings, or communications. All third parties are bound by confidentiality agreements and are only permitted to use your data for the purposes outlined by us.
Data Security
We implement strict technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All therapy-related records are maintained with the highest level of confidentiality and stored securely. Our commitment to security ensures that your personal and mental health information remains private and protected at all times.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your experience, understand website usage, and enhance our services. You may choose to disable cookies in your browser settings, but some website features may not function fully as a result. Cookies are never used to collect sensitive personal information without your consent.
Confidentiality in Therapy
All information shared during therapy sessions, whether conducted online, offline, or at-home, is strictly confidential. No details will be shared outside the therapeutic relationship without your explicit consent, except where disclosure is required by law or necessary to prevent harm. We are committed to creating a safe, supportive environment where you can freely express yourself.
Third-Party Services
We may use third-party services, such as payment processors or analytics tools, to manage our website and services. These third-party providers have their own privacy policies, and we encourage you to review them before sharing any personal information. Our agreements with these providers ensure that your data is handled securely and used only for the purposes described in this policy.
Updates to This Policy
Kappiness.in may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or website functionality. The most current version of the policy will always be available on our website. We encourage you to review it periodically to stay informed about how we protect your data.
Queries / Questions?
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at : kappiness.in
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.